DASH View my requests

Digital Administrative Services Hub

One front door for administrative work.

DASH is an initiative to move administrative services out of email inboxes and into structured, trackable systems. When you submit a request, you can see where it is and what's happening with it.

1 Live processes
6 Vertical focus areas

01 · Live now

Available today

Processes you can use right now. More as each one goes live.

02 · Processes

Where DASH is headed

Each process gets internal tracking and structured data, and central campus offices don't have to change how they work. The point is to make the status of every request visible.

Research

Pre-award cost share

In testing

Cost-share approval routing into Jira with the Provost & VPR.

Research

Award notification

Planned

Clear surfacing of non-standard terms & conditions; plain-language AI summaries, admin-reviewed.

HR & Payroll

Payroll actions

Appointment processing; department email reflectors feeding Jira.

HR & Payroll

Faculty hiring & promotions

Proposed

Search and promotion committee workflows; pain points such as dossier routing.

Procurement

Request to order

Request management & approval workflows to front-end the procurement process.

Physical space

Space management

In exploration

Inventory tracking, building on existing college work; productivity metrics per space.

Built to generalize

Supporting both centralized and decentralized colleges means DASH can work anywhere on campus.

03 · Verticals

Four verticals, one front door

Processes group into four verticals. Each has its own color and its own shape: a cobalt circle for Research, a green square for HR & Payroll, a magenta triangle for Procurement, an orange plus for Physical space, so requests stay easy to scan whether you read in color or not.

Research

Pre-award cost share routing and award notification, with plain-language summaries of non-standard terms.

HR & Payroll

Appointment processing, payroll actions, and faculty search and promotion workflows.

Procurement

Request management and approval workflows that front-end the procurement process.

Physical space

Room booking today; inventory tracking and productivity metrics per space as the process matures.

04 · How it works

Out of inboxes, into one queue

DASH runs on tools that are already in daily use, like Jira Service Management for request tracking and Robin for room booking, so there's nothing new for you to learn.

01

Describe it once

Submit through the portal or your department's email reflector, in plain language.

02

Routed & assigned

Triage sends it to the owning queue with an ID you can reference, like DASH-214, so ownership is clear and requests don't get dropped.

03

Tracked to done

Check the status yourself in the portal instead of sending "did you see my email?" follow-ups.

05 · Timeline

Where we are

Updated

Now

Spring 2026

Getting organized, documenting current processes, and learning from the ADR pilot. The cost-share workflow is in user testing.

Target

FY27, July 2026

Initial rollout for sponsored research processes: pre-award workflows and award notification.

Then

Vertical by vertical

Procurement, HR/payroll, space, and hiring follow as each vertical's process design matures.